{"id":2368,"date":"2016-01-28T20:50:23","date_gmt":"2016-01-28T20:50:23","guid":{"rendered":"https:\/\/mailinglistservices.com\/?p=2368"},"modified":"2023-04-18T21:31:42","modified_gmt":"2023-04-19T01:31:42","slug":"easy-steps-to-keep-list-churn-down-so-pay-retention","status":"publish","type":"post","link":"https:\/\/dundee.net\/index.php\/easy-steps-to-keep-list-churn-down-so-pay-retention\/","title":{"rendered":"easy steps to keep list churn down So Pay Retention!"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"2368\" class=\"elementor elementor-2368\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-54feaf62 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"54feaf62\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6281a595\" data-id=\"6281a595\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-776068cc elementor-widget elementor-widget-heading\" data-id=\"776068cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">easy steps to keep list churn down So Pay Retention!<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-042bd04 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"042bd04\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c730eab\" data-id=\"c730eab\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a694189 elementor-widget elementor-widget-text-editor\" data-id=\"a694189\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>You worked for hours to create the best offer ever, it\u2019s so good, so compelling, you even impressed yourself.\u00a0 Who knew you were so\u00a0creative to come up with a \u201ccall to action\u201d that most people would have a difficult time saying no to. You\u2019re anxious to see the results of this offer and can\u2019t wait to get it into the hands of your customers.\u00a0\u00a0 The vehicle you use to do this, email. Unfortunately, you will not get the response this ad piece deserves because your mailing list is not quite up to par.\u00a0 In fact, it\u00a0probably\u00a0takes less effort\u00a0to build an effective\u201d\u00a0opted-in\u201d list than it takes to create a great offer, so let\u2019s review how easy it is to maintain and continue to build an effective <a href=\"https:\/\/mailinglistservices.com\/4-quick-tips-that-test-the-success-of-your-opt-in-process\/\">opt-in email\u00a0list<\/a> so you can concentrate on creating great offers.<\/p><p>First there is list building,<\/p><p>Successful list building requires a combination of on-going subscriber retention and new subscriber acquisition. Two different actions that work together toward the same goal. First, realize there is no typical size for an opted-in email list.\u00a0\u00a0 Member size is attributed to many factors\u00a0including:<\/p><ol><li>\u00a0Size of the company<\/li><li>\u00a0Is there an established email marketing strategy<\/li><li>\u00a0What are your email marketing expertiseRetention<\/li><li>\u00a0In house control or using and ESP<\/li><li>How addresses are collected\u00a0 and as you can imagine there\u2019s so much more.<\/li><\/ol><p>Regardless of the size, the common goal for all list owners: keep<a href=\"https:\/\/mailinglistservices.com\/im-subscribed-to-a-cat-lovers-list-but-all-i-get-is-dog-food\/\"> list churn<\/a> down and retention up.\u00a0 It\u2019s not unheard of to lose 30% of\u00a0your opted-in list to churn, and if you are not successful adding new list subscribers regularly, well there goes your ROI<\/p><p>Retention is\u00a0simply<\/p><ol><li>(try) Maintaining the same level of subscribers each month.<\/li><li>Keeping list churn low.<\/li><li>Adding new opt-in subscribers<\/li><\/ol><p>With minimal effort retention\u00a0is\u00a0easy if you avoid working against it. \u00a0Do not add uninterested\u00a0subscribers to your list. \u00a0Instead set up automatic subscriber tools. You can set up a single opted-in form on your website for your potential list members. Before they are added to your list the form\u00a0requires an action on the part of the potential subscriber; normally entering their name and email address and then click on a \u201cSubscriber\u201d check box. \u00a0This will leave you with a subscriber who is\u00a0interested\u00a0and engaged in your future email.<\/p><p>Even better is the\u00a0confirmed subscription or closed-loop opt-in<em> (<\/em>also known as double opted-in) options, this follows the same process as the single opted-in method, except, a confirmation email is sent to the subscribers before they are added to your list. The new list member must verify they want to join your list by confirming their membership.<\/p><p>Between the two methods mentioned, closed-loop opt-in has always been considered one of email marketing\u2019s best practices. Both single and closed-loop opt-in programs are designed to provide automatic list growth and email address verification which in turn, gives positive support to your good sender reputation. .<\/p><p>Retention centers on, not only best email practices, but also on high-quality, relevant content. \u00a0\u00a0Keep your list churn down by keeping content engaging and special.\u00a0 Go that extra step for your readers, so for example, what they receive from you, cannot be easily obtained from other sources. (i.e. your store offers a 20% discount to walk-ins, you present your list subscribers with a 30% discount coupon)<\/p><p>Engaging emails are<strong> good<\/strong>, but make those special emails <strong> grea<\/strong><strong>t<\/strong> with segments. The use of <a href=\"https:\/\/mailinglistservices.com\/how-to-increase-email-campaign-engagement-in-4-ways-even-if-your-subscribers-are-finicky\/\">segments<\/a> is by far, is one of the best email tools available. Segments allow the email marketer to target specific groups or people with relevant content that directly address their needs, wants and interests.<\/p><p>As you target those specific groups of people do not stray from the value you originally promised your list subscribers. When someone signed up for your weekly \u201ctips and hints on dog grooming\u201d, make sure you deliver a newsletter every week, with \u201ctips and hints on dog grooming.\u201d Moreover, to keep that list churn down and your retention numbers up: Email communications should be consistent.<\/p><ol><li>Don\u2019t make the mistake of taking time off or mail sporadically<\/li><li>With each mailing, use the same format and logo*<\/li><li>Keep the same FROM address on each marketing piece<\/li><li>Send fresh content, to keep your audiences interest.<\/li><li>*From time to time revise your presentation, graphics for example<\/li><li>Analyze your current email campaign results and use that data to streamline your next campaign<\/li><\/ol><p>And, to keep your campaigns going and growing, utilize all opportunities to add new subscribers to your lists, opportunities that are both off and online<\/p><ol><li>Landing pages, should always include an opportunity to join your list, especially for those folks referred to that page by a friend<\/li><li>Confirmation pages, whether sent in response to a white paper download or a sales receipt, provide a way for the recipients to subscribe to receive future communications from you<\/li><li>Website, using analytics, place opted-in opportunities on the pages with the most traffic<\/li><li>Include an opted-in offer to join your list on all your social networking pages. Include\u00a0 them with your mobile marketing efforts too<\/li><li>In house employees, train each and every one to offer a customer or potential customer the opportunity to sign up to your company newsletter<\/li><li>All printed materials, from yellow pages (are they used?) to brochures, fliers, sales receipts and coupons, include a url to login and signup for your newsletter<\/li><\/ol><p>There are other methods for list building, depending on how it\u2019s done, who you do it with and how well it\u2019s received. These include;:<\/p><ol><li>List rental (not always recommended)<\/li><li>Guaranteed lead programs<\/li><li>Paid search engine marketing<\/li><li>List bartering<\/li><\/ol><p>By implementing some of these methods your company will (economically)\u00a0 build a concrete subscriber list that has become so critical for email marketing success.<\/p><p>Questions?\u00a0 Feel free to comment below.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2da12322 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2da12322\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5d3a3784\" data-id=\"5d3a3784\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6d11671b elementor-shape-rounded elementor-grid-0 e-grid-align-center elementor-widget elementor-widget-social-icons\" data-id=\"6d11671b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"social-icons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-social-icons-wrapper elementor-grid\" role=\"list\">\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-facebook elementor-repeater-item-cdebeba\" href=\"https:\/\/www.facebook.com\/DundeeInternet\/?ref=bookmarks\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Facebook<\/span>\n\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-facebook\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256C504 119 393 8 256 8S8 119 8 256c0 123.78 90.69 226.38 209.25 245V327.69h-63V256h63v-54.64c0-62.15 37-96.48 93.67-96.48 27.14 0 55.52 4.84 55.52 4.84v61h-31.28c-30.8 0-40.41 19.12-40.41 38.73V256h68.78l-11 71.69h-57.78V501C413.31 482.38 504 379.78 504 256z\"><\/path><\/svg>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-twitter elementor-repeater-item-4beec98\" href=\"https:\/\/twitter.com\/dundee_internet?lang=en\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Twitter<\/span>\n\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-twitter\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M459.37 151.716c.325 4.548.325 9.097.325 13.645 0 138.72-105.583 298.558-298.558 298.558-59.452 0-114.68-17.219-161.137-47.106 8.447.974 16.568 1.299 25.34 1.299 49.055 0 94.213-16.568 130.274-44.832-46.132-.975-84.792-31.188-98.112-72.772 6.498.974 12.995 1.624 19.818 1.624 9.421 0 18.843-1.3 27.614-3.573-48.081-9.747-84.143-51.98-84.143-102.985v-1.299c13.969 7.797 30.214 12.67 47.431 13.319-28.264-18.843-46.781-51.005-46.781-87.391 0-19.492 5.197-37.36 14.294-52.954 51.655 63.675 129.3 105.258 216.365 109.807-1.624-7.797-2.599-15.918-2.599-24.04 0-57.828 46.782-104.934 104.934-104.934 30.213 0 57.502 12.67 76.67 33.137 23.715-4.548 46.456-13.32 66.599-25.34-7.798 24.366-24.366 44.833-46.132 57.827 21.117-2.273 41.584-8.122 60.426-16.243-14.292 20.791-32.161 39.308-52.628 54.253z\"><\/path><\/svg>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>easy steps to keep list churn down So Pay Retention! You worked for hours to create the best offer ever, it\u2019s so good, so compelling, you even impressed yourself.\u00a0 Who knew you were so\u00a0creative to come up with a \u201ccall to action\u201d that most people would have a difficult time saying no to. You\u2019re anxious [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":12,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[89],"tags":[391,392,118,393,394,56,26,208,395,382,396,397,398],"class_list":["post-2368","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-internet-marketing","tag-churn","tag-closed-loop-opt-in","tag-confirmed-opted-in","tag-confirmed-subscription","tag-double-opted-in","tag-email-addresses","tag-email-campaigns","tag-from-address","tag-list-rental","tag-opted-in","tag-retention","tag-search-engine-marketing","tag-single-opted-in"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>easy steps to keep list churn down So Pay Retention! - Dundee Internet Services<\/title>\n<meta name=\"description\" content=\"Regardless of the size, the common goal for all list owners: keep list churn down and retention up. 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