Because she’s been so busy, Lisa only sends one or two messages every so often about the kennel and changing store hours. But now, since she has the time, she’s decided to create a newsletter, with articles that will be interesting to dog owners. As she writes her first article, she decides to add specials and discount deals. In other words, promote her store online. She’s offering free information and if the content is good, it will get shared. This newsletter will build up her web visitors and sales